FAQs

We recommend using our size chart as a guide. If you're still unsure, don't hesitate to contact us for assistance.

To keep your lingerie in the best condition, we recommend hand washing in cold water and hanging to dry. Avoid using bleach and ironing on high heat.

To place an order, simply add items to your shopping cart and follow the prompts to checkout. You will be asked to provide your billing and shipping information, as well as to choose a payment method.

We accept Visa, Mastercard, American Express, and PayPal.

Yes, we use secure socket layer (SSL) technology to encrypt your personal and payment information.

Yes, we offer gift wrapping at an additional charge. Please select the gift wrap option at checkout.

Shipping is free for all orders. For rush delivery there will be additional charge of ₹75/- per order.

Orders are typically shipped within 1-2 business days of being placed, unless otherwise noted.

You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can also check the status of your order by logging into your account.

We do our best to restock popular items, but availability may vary. If you see something you love that is out of stock, please contact us to be added to the waitlist.

We accept returns of unworn, unwashed, and undamaged merchandise within [number] days of the delivery date. Please see our full return policy for more information.

To make a return or exchange, please contact us at returns@ilraso.com to request a return or exchange. We will provide you with further instructions at that time.

Yes, we offer wholesale pricing to approved retailers. Please contact us for more information.